Customer Service Representative
Customer Service Representative
Schaumburg, Illinois
|Full Time Temp to Hire
|$ 20 - $ 23 per hour
Schaumburg, Illinois
Full Time Temp to Hire
$ 20 - $ 23 per hour
October 08, 2025
|Job ID: 00000_1759966271
October 08, 2025
Job ID: 00000_1759966271
Job Summary
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Our client, a manufacturing company located in Schaumburg, is seeking a Customer Service Representative to join our team. This role will be to help satisfy our customers by ensuring orders are entered and their needs met. The ideal candidate will hold themselves accountable for the quality and timeliness of your work. This is a contract position with the opportunity to go permanent. The hours are Monday-Friday 8-5pm onsite. Responsibilities:
· Confer with customers by telephone and email to provide information about products, services, or orders.
· Ensure accuracy of orders
· Make sure orders are entered and processed on time
· Troubleshooting product issues with customers
· Phone etiquette - able to discuss and understand customers' needs
· Able to navigate multiple resources to find answers for customers
· Support a positive work environment.
Qualifications:
· Our ideal candidate will have 2+ years of relevant experience of customer service experience in an office setting
· Good written and oral communication
· Basic computer skills such as Microsoft programs, SAP a plus
· Ability to prioritize work
· Accountability for his/her actions
· Adapts well to changes in duties and procedures
· Good follow up skills
00000_1759966271
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™