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Our client, a financial services firm in Austin, TX is looking for a temp-to-permanent receptionist to join their team. This position will be the first point of contact for all visitors, clients, and staff members. The Receptionist will manage all incoming calls and meetings, handle the reception area, and ensure end-to-end smooth operation of facilities. This position will work collaboratively with other team members and departments to provide a seamless customer experience for internal staff and all outside parties. The Receptionist role requires 5 days on-site per week and hours are 9:00 am - 5:00 pm, Monday through Friday.

Responsibilities:

• Serve as a point of reference for all employees within the firm, and escalate special requests or concerns to the appropriate party
• Respond to all inquiries in a polite and timely manner
• Register, welcome, and assist guests in a friendly and professional manner
• Handle space reservation requests
• Provide telephone coverage for general inquiries, transfer requests, etc.
• Activate employee ID badges and troubleshoot when issues arise
• Assist the Operations team with preparing space for new hires (i.e., preparing necessary onboarding materials and company merchandise)
• Communicate maintenance and repair requests to appropriate parties
• Develop and maintain business relationships and interact with a diverse variety of high-profile individuals and all levels of management
• Strong proficiency with the office layout and company operations
• Provide additional support for special events and large catering orders
• Miscellaneous administrative duties, including actively updating logs and trackers
• Ad-hoc projects related to facilities - administration, mail room, event support, office moves

Qualifications:

• 1-3 years of relevant administrative, hospitality, or workplace experience
• Experience working in a team-based environment
• Experience working in an office setting with general knowledge of standard office technology and procedures
• Strong communication and interpersonal skills
• Ability to multitask, prioritize, and adapt quickly in a fast-paced, detail-oriented role
• Exemplary spelling, grammar, and tone in both verbal and written communication
• Excellent troubleshooting skills using critical thinking and available resources
• Professional and polite demeanor and strong presentation

Compensation:

• 45-55K Base

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