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Position Overview:

We are seeking a detail-oriented and customer-focused A/R and Billing Specialist to support accurate invoicing and payment processing across multiple departments. This role involves close coordination with internal teams and external partners to ensure billing is completed accurately, on time, and in alignment with project or service timelines. Ideal candidates will bring a strong sense of ownership, clear communication skills, and a drive to deliver exceptional service.

Key Responsibilities:

• Prepare and submit invoices, ensuring proper documentation (including lien waivers, AIA forms, or project-specific requirements)

• Monitor account balances and proactively follow up on outstanding payments

• Partner with internal teams (e.g., project managers, technicians, dispatch) to maintain billing progress and resolve issues

• Submit billing through third-party vendor portals such as Ariba, Coupa, or Maximo

• Set up new customer accounts or jobs in internal billing systems

• Prepare and distribute monthly customer statements

• Post customer payments, including credit card transactions

• Support internal reporting related to project costs and billing profitability

• Respond to customer inquiries via phone and email to resolve billing discrepancies

• Perform additional administrative or financial tasks as needed

What You Bring:

• Strong customer service and interpersonal communication skills

• High attention to detail and commitment to accuracy

• Ability to organize and prioritize work independently

• Strong verbal communication and basic math skills

• Proficiency with Microsoft Excel and Word (intermediate to advanced)

• Team-oriented mindset with the ability to collaborate in a fast-paced environment

System: COINS

Exta notes:

• Looking for someone who is available to start early in the morning (around 7:00 AM).

• Must be comfortable handling a high volume of invoices on a daily basis.

• Should be confident working through a significant backlog and assisting with cleanup efforts.

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