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Job Summary:

The Accounts Receivable Specialist is responsible for managing and maintaining the company's customer accounts, ensuring timely collection of payments, accurate recording of receivables transactions, and resolution of billing or payment discrepancies. This role plays a key part in maintaining healthy cash flow and supporting overall financial operations.

Key Responsibilities:

Billing & Invoicing

• Prepare and issue accurate customer invoices based on sales orders, contracts, or project milestones.

• Verify billing data for accuracy and ensure compliance with company policies and client agreements.

• Record and post invoices in the accounting or ERP system in a timely manner.

Collections & Cash Application

• Monitor customer accounts to identify overdue invoices and follow up on outstanding payments.

• Communicate with customers via email or phone to resolve billing or payment issues.

• Record customer payments and apply cash receipts to the appropriate invoices.

• Reconcile A/R sub-ledger to the general ledger regularly.

Customer Account Management

• Maintain up-to-date customer records, credit limits, and contact information.

• Coordinate with the Sales and Customer Service teams regarding billing adjustments, credits, or disputes.

• Prepare and distribute customer account statements as needed.

Reporting & Analysis

• Generate regular A/R aging reports and summarize collection performance.

• Identify high-risk accounts and escalate issues to management when necessary.

• Assist in month-end and year-end closing activities related to A/R.

Compliance & Process Improvement

• Ensure compliance with company financial policies and internal controls.

• Support audits by providing documentation and reconciliations.

• Recommend and help implement process improvements to increase accuracy and efficiency.

Qualifications:

• Education: Associate or Bachelor's degree in Accounting, Finance, or related field (or equivalent work experience).

• Experience: 1-3+ years in accounts receivable, billing, or general accounting.

• Skills:

  • Proficiency with accounting software (e.g., QuickBooks, SAP, Oracle, NetSuite).

  • Strong Excel and data-entry skills.

  • Excellent attention to detail and organizational ability.

  • Strong communication and customer service skills.

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