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Job Description

Under direct supervision, assists higher level Network Engineers with the installation and support of network communications, including LAN/WAN systems. Follows standard practices and procedures in analyzing situations involving readily identifiable problems. Assists in the planning of large-scale systems projects through vendor comparison and cost studies.

Key Responsibilities:

• Perform routine network maintenance, including software upgrades and patching.
• Patch network jacks and ensure all connections are secure and functional.
• Troubleshoot and resolve network issues in a timely manner.
• Work closely with staff to address and resolve network-related concerns.
• Monitor network performance and make recommendations for improvements.
• Ensure all network equipment and configurations comply with company policies and industry standards.
• Document network configurations, changes, and procedures.
• Assist in the implementation of new network solutions and improvements.
• Lift 75lbs

Qualifications

Education and Experience

• High School Diploma or equivalent (GED) required.
• At least 5 years of experience in IT related field required.
• Valid CCNA Certification Required

Knowledge, Skills and Abilities

• Basic written and verbal communication skills. Ability to maintain effective working relationships with all levels of staff.
• Ability to use judgment in interpreting work directions for appropriateness to specific tasks or problems. Effective organization skills.
• Proficient in analysis and problem solving, ability to assess customer needs and determining appropriate solutions. Customer service skills.
• Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
• Proficiency with Cisco infrastructure and equipment.
• Strong understanding of network protocols and troubleshooting techniques.
• Excellent problem-solving skills and attention to detail.
• Ability to work 100% onsite in a healthcare/hospital environment.
• Strong communication skills to effectively work with staff and other IT professionals.
• Experience with Route and Switch
• Experience Performing Packet Captures and Troubleshooting Issues
• Experience Desired:
• Infoblox DNS/DHCP
• Cisco ISE
• Cisco Prime / Cisco DNA Center

Preferred Qualifications:

• Experience in a healthcare/hospital environment.
• Knowledge of network security best practices.

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