Service Desk Support
Service Desk Support
Middlesex, New Jersey
|Full Time
|$ 30 - $ 45 per hour
Middlesex, New Jersey
Full Time
$ 30 - $ 45 per hour
April 25, 2025
|Job ID: 1415815_1745586447
April 25, 2025
Job ID: 1415815_1745586447
Job Summary
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IT Support - Level II (P&C Insurance Risk Client)
Long-Term Contract-to-Hire
Hybrid (3 days onsite, 2 days remote)
Overview:
We are seeking a motivated Technical Support Specialist to join our dynamic team at a leading finance firm. This role is ideal for individuals who thrive in a fast-paced environment and possess a blend of technical expertise and basic AV understanding.
Key Responsibilities:
- Provide level 2 technical support in a ticketing environment, addressing user issues efficiently and effectively.
- Assist with onboarding and offboarding processes for employees, ensuring a smooth transition and setup.
- Perform password resets and provide Windows support to enhance user experience.
- Set up and manage audio-visual equipment, including microphones and presentation systems, to facilitate meetings and presentations.
- Collaborate with team members to troubleshoot and resolve technical issues promptly.
- Maintain documentation of support requests and resolutions to improve service delivery.
Qualifications:
- Strong technical skills with experience in user support and troubleshooting.
- Basic knowledge of audio-visual systems and equipment setup.
- Excellent communication skills and the ability to work collaboratively in a team environment.
- Adaptability to changing priorities and a willingness to learn in a fast-paced setting.
1415815_1745586447
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™