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Job Title: Housing Assistance Supervisor
Location: Full time onsite in Miami, FL

Schedule: Monday-Friday 8am-5pmEST
Job Type: Full-Time
Reports To: Housing Assistance Manager

Position Summary:

Our client is seeking a knowledgeable and motivated Housing Assistant Supervisor to lead a team of roughly 5-10 individuals on a RAD/PBV related housing programs. The ideal candidate is capable of interpreting federal regulations, drafting project proposals, and contributing to policy development. This position plays a critical role in ensuring program compliance and operational excellence with their clients.

Key Responsibilities:

• Draft project proposals for existing housing, rehabilitated housing, and new construction.
• Provide daily direction to team of processors reviewing applications to the program.
• Handle escalated situations with prospective tenants and applicants of the program.
• Assist property owners with Subsidy Layering Reviews and Environmental Reviews.
• Coordinate Relocation Assistance in compliance with Fair Housing practices.
• Ensure adherence to the Administrative Plan, HUD regulations, and internal Standard Operating Procedures.
• Monitor families receiving relocation assistance to ensure compliance and support.
• Continuously evaluate and improve processes and procedures for optimal program performance.
• Foster open communication across departments, the PHA, and external partners.
• Provide outstanding customer service to participants, property owners, and stakeholders.
• Perform additional duties as assigned.

Qualifications:

• Previous experience in a leadership role of at least three years.
• Previous experience to a PBV or RAD housing program.
• Ability to shift attention quickly in an ever-changing environment.
• Ability handles escalated issues related to the program.
• Previous experience in interpreting and advising on federal regulations.
• Has obtained a minimum of a high school diploma or equivalent

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