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Job Summary

The Legal Secretary works alongside their Attorney(s), handling cases in the Pre-Litigation phase while maintaining an open line of communication with clients, providers, and inter office teams.

Responsibilities and Duties

• Daily interaction with clients, insurance companies, and medical providers via phone, email, or in-person.
• Research and locate all possible Defendants and Insurance coverage.
• Request and follow up with gathering supporting documents. Including, but not limited to police reports, 911 calls, Insurance policies, medical records, bills and/or Liens, etc.
• Review, upload, and process daily correspondence delivered via email, fax or through our paperless software.
• Schedule and maintain Attorney's calendar.
• Attend client meetings with Attorney.
• Ensure cases are updated as needed with all information including, but not limited to Treatment information, gathering of records and bills, confirming insurance coverages and/or liens, confirm all medical providers have insurance information for billing purposes, verify balances, requesting and processing of PIP logs, etc.
• Preparing demands and closing statements.

Qualifications and Skills

• Bi-lingual: (English/Spanish) Required.
• In Office position.
• 2+ solid years of experience minimum
• Excellent customer service skills.
• Strong multitasking skills, highly organized, and detail oriented.
• Able to work at a fast pace with a heavy case volume

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