PC Refresh Technician
PC Refresh Technician
Owings Mills, Maryland
|Full Time Temporary/Contract
|$ 25 - $ 28 per hour
Owings Mills, Maryland
Full Time Temporary/Contract
$ 25 - $ 28 per hour
July 08, 2025
|Job ID: 1423222_1752001330
July 08, 2025
Job ID: 1423222_1752001330
Job Summary
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Must Haves: Experience with PC refresh including device provisioning, data migration, and end-user onboarding; proficiency in Windows 11 deployment; hands-on experience with SCCM and/or Intune for imaging and application deployment; familiarity with Active Directory for user, group, and device management; working knowledge of ServiceNow; ability to provide both remote and in-person support.
Nice to Have: .
Day to Day: Responsible for provisioning and deploying new devices as part of a PC refresh project; migrating user data and ensuring minimal disruption during transitions; imaging systems and deploying applications using SCCM or Intune; managing user accounts and devices in Active Directory; handling service tickets in ServiceNow; providing technical support to end-users remotely and on-site.
PC Refresh Technician to support a large-scale device refresh initiative. This role will involve provisioning new devices, migrating user data, deploying Windows 11, and ensuring end-users are fully onboarded with minimal disruption. The ideal candidate will have hands-on experience with SCCM, Intune, Active Directory, and ServiceNow, and be comfortable providing both remote and on-site support.
Responsibilities:
- Perform device provisioning and deployment for PC refresh projects
- Migrate user data and configure systems to meet organizational standards
- Support end-user onboarding and ensure smooth transitions to new devices
- Deploy Windows 11 across new and existing hardware
- Utilize SCCM and Intune for imaging, application deployment, and device management
- Manage user, group, and device objects in Active Directory
- Create or modify scripts and package applications as needed
- Use ServiceNow to track and resolve incidents, requests, and asset information
- Provide remote and in-person technical support to users as needed
Qualifications:
- Proven experience with PC refresh or hardware upgrade projects
- Strong knowledge of Windows 11 deployment and troubleshooting
- Hands-on experience with SCCM and/or Intune
- Familiarity with Active Directory for user and device administration
- Scripting experience (e.g., PowerShell) for automation and packaging
- Experience using ITSM tools such as ServiceNow
- Excellent communication and customer service skills
- Ability to support users both remotely and on-site
1423222_1752001330
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
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