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Our client in Indianapolis is seeking a detail-oriented and proactive Training Specialist to support the development and delivery of training programs for enterprise-wide systems in a dynamic retail environment. This role will be a key contributor to a major HCM transformation project integrating Workday, and will be responsible for creating engaging, role-based training content for both store-level and corporate users.

The ideal candidate will have experience developing ERP training materials, including quick reference guides, micro-learning content, and facilitating webinars. Familiarity with tools like Captiva, Oracle UPK, and other instructional design platforms is highly desirable.

Key Responsibilities

• Design and deliver scalable training programs tailored to retail and corporate finance roles including but not limited to: accounting, finance, HR etc.
• Support training efforts for HR/HCM efforts
• Develop ERP training materials such as: Quick reference guides, Micro-learning snippets, Interactive simulations and tutorials
• Create realistic training data and scenarios for hands-on learning.
• Work closely with subject matter experts (SMEs) to gather core information and translate it into effective training content.
• Facilitate meetings to understand system functionality and business processes.
• Conduct live and virtual training sessions, including webinars.
• Coordinate with internal trainers and external partners to ensure consistent delivery.
• Track participation, collect feedback, and assess training effectiveness.
• Utilize platforms such as Oracle UPK, Captiva, Articulate, or similar tools to develop and manage training content.
• Maintain and publish content via a centralized Knowledge Center or LMS.
• Support project timelines, scope, and budget in collaboration with the project management team.
• Regularly update training materials based on system changes and user feedback.
• Recommend process improvements and enhancements to training delivery.

Preferred Qualifications

• Experience developing ERP training materials (Workday experience strongly preferred).
• Familiarity with instructional design tools such as Oracle UPK, Captiva, Articulate, or similar.
• Strong communication and facilitation skills, especially in webinar and virtual training formats.
• Ability to work cross-functionally with IT, Finance, HR, and Operations teams.
• Experience in a retail or consumer-facing organization is a plus.
• Examples of portfolio ideal

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