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Contract-to-Hire Opportunity: Contract Review / Equipment Control Specialist
Location: near Streetsboro, OH
Compensation: $20-$22 per hour (based on experience)

Position Overview:

We are currently seeking a detail-oriented and adaptable professional for a contract-to-hire position that functions as a hybrid role between two departments: Contract Review / Customer Onboarding and Equipment Control. This position is on-site near Streetsboro, and offers a dynamic blend of administrative, operational, and customer-facing responsibilities.

General Requirements (All Candidates Must Possess):

• Strong computer skills, with the ability to navigate and use multiple software systems and websites

• Excellent customer service and communication skills (phone and email)

• Exceptional attention to detail and accuracy

• Strong multitasking ability and flexibility to shift between tasks quickly

• Effective time management and task prioritization

• Able to work independently as well as part of a team

Responsibilities:

This hybrid role supports two primary functions:

Contract Review / Customer Onboarding:

• Run credit checks as needed

• Make modest credit decisions in accordance with company policy and assigned authority

• Enter and update customer information in the Transportation Management System (TMS)

• Review, edit, and finalize customer contracts

• Complete online registrations required by customers

Equipment Control Specialist:

• Answer inbound department calls

• Monitor and respond to the equipment control group email

• Process and track invoices and statements as assigned

• Investigate billing disputes and apply credits to designated accounts

• Track and trace equipment as needed

• Manage and maintain assigned purchase orders (POs)

• Process storage documentation and assist with related tasks

• Provide general operational support to the department as needed

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