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Job Title: Workplace & Facilities Associate
Location: Minneapolis, MN (Onsite)
Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Position Summary

Beacon Hill's client in Minneapolis, MN is seeking a Workplace & Facilities Associate to provide comprehensive workplace management and front-office support. This pivotal role ensures a seamless workplace experience by delivering exceptional customer service, supporting daily facility operations, and maintaining a welcoming environment for employees and visitors. The ideal candidate is highly organized, service-oriented, and able to balance administrative tasks with facilities coordination in a professional, fast-paced setting.

Key Responsibilities

Workplace Operations

• Create a welcoming and professional environment for employees, clients, and visitors.

• Serve as the first point of contact at reception and manage main phone line communications.

• Monitor office and facility conditions daily, addressing needs proactively.

• Schedule, coordinate, and communicate maintenance activities.

• Manage internal work order systems, vendor coordination, and invoice processing.

• Provide tactical support to workplace and project management teams.

Employee & Visitor Experience

• Deliver authentic, timely, and caring service to employees and guests.

• Assist with meeting and conference room reservations.

• Direct guests and staff to appropriate contacts and resources.

• Ensure visitor registration complies with regulatory and security standards.

• Support emergency response and safety procedures when required.

Facilities & Administrative Support

• Oversee mail services, including receipt, distribution, and outgoing packages.

• Manage badge access for employees and visitors.

• Support budget requests, analysis, and compliance reporting.

• Monitor and maintain kitchen areas: stock supplies, manage orders, and coordinate repairs.

• Provide additional support and projects as assigned by management.

Qualifications

Education:

• Associate's degree in Facilities Management, Business, or related field preferred (not required).

Experience:

• 2+ years of experience in facilities or property administration preferred.

• Experience with CMMS or work order systems (such as Corrigo) a plus.

Skills & Knowledge:

• Strong customer service and communication skills.

• Ability to remain professional under pressure.

• Effective planning, organizational, and multitasking abilities.

• Proficiency with Microsoft Office Suite; advanced Excel skills a plus.

• Strong collaboration skills with the ability to work independently.

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