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Our client, a large organization located in Rosemont is looking for a temporary Customer Service Support Representative to assist with their national accounts. The ideal candidate is highly organized, has great attention to detail, and is comfortable utilizing multiple systems. This is a temporary role with the potential for it to be extended into a permanent position. The hours are 8-5 Monday-Friday with an opportunity to work from home two days a week.

Responsibilities

· Create customer accounts and provide superior customer support throughout the lifecycle of client.

· Accurately document all account requirements for proper reporting inducing quote creation according to sit survey

· Provide regular communications for updates and reporting purposes to customers, dealers, and other members of the team.

· Respond to all inquires from internal and external customers in a timely manner

· Accurately enter contact data and notes into database for tracking, analysis, and reporting

· Process customer orders from initial proposal through installation

· Contributes to team effort by accomplishing related results as needed.

Qualifications

· At least 3+ years of office, administrative, or data entry experience

· Strong attention to detail

· Proficient in MS Office Suite

· Salesforce or SAP system experience is a plus

· Positive and pleasant personality

· Strong written and verbal skills

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