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Our client, a healthcare organization, is looking for a candidate to help with the Front Desk. This role supports the Operations Team by maintaining confidentiality while helping clients access services in a customer friendly manner.

The ideal candidate has a friendly, customer-facing personality while being able to navigate problems quickly.

Responsibilities:

· Implement and monitor projects as directed by management and see the projects through to completion.

· Perform front desk duties on an on-going basis including answering/responding to telephone calls, scheduling client appointments, collecting client fees and other supporting documents, distributing agency mail, and completing opening and/or closing procedures.

· Perform confidential administrative support functions including written correspondence, data entry, and client record requests.

· Assist in agency's Staff Development activities.

· Generate memos, emails, and reports when appropriate.

· Create/revise agency policies/procedures/forms, as needed.

· Respond to questions and requests for information.

Qualifications:

· At least a year of office experience with High school diploma or GED; Bachelor's degree preferred

· Cooperative attitude, team player, strong interpersonal and communication skills, both oral and written.

· Excellent computer skills with knowledge of Microsoft Office, Word, Power Point, and Excel

· Excellent organizational skills with knowledge regarding all aspects of client records/maintenance

· Excellent customer service orientation

· Demonstrated ability to function with deadline pressure

· Ability to handle multiple tasks and assignment with correct priorities

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