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Job Title: Program & Community Outreach Specialist
Location: Louisville, KY (Hybrid with travel across the state)
Schedule: Full-time, some evenings/weekends, occasional national travel (3-4 trips per year)
Assignment Type: 6-month temp to hire
Hourly Pay: $25-$30/hr
Training Start: Flexible

Position Summary

Beacon Hill's client in Louisville, KY is seeking a Program & Community Outreach Specialist to plan, execute, and manage community engagement and donor recruitment programs for the Donor Registry. This role educates, engages, and inspires the public to support the mission, with a specific focus on increasing the national registry through outreach to colleges, community organizations, corporations, and service sectors.

The Program & Community Outreach Specialist is a public-facing role responsible for delivering presentations, awareness events, and volunteer recruitment activities while providing excellent customer service and volunteer support. This role requires independence, strong organizational skills, and the ability to travel across Kentucky to meet recruitment and engagement goals.

Key Responsibilities

Community & Event Leadership

• Plan, organize, and execute mission-focused events (live and digital) to drive donor recruitment and volunteer engagement.

• Build and maintain relationships with community leaders, organizations, media, and local points of contact.

• Act as a liaison between the organization and the community, responding promptly to leads and inquiries.

• Deliver presentations and educational outreach to increase awareness and participation in the donor registry.

• Educate potential donors about the donation process and registry expectations to ensure informed participation.

• Develop an annual activity plan, including college campus rotations and community events, to meet recruitment goals.

Partnership & Collaboration

• Work closely with account managers and marketing teams to develop and implement engagement strategies.

• Partner with network transplant centers to identify patients and families interested in supporting the mission.

• Support patients and families by connecting them to appropriate registry services.

• Share impactful patient and donor stories with marketing teams for media outreach.

Volunteer Management

• Recruit, train, and manage volunteers for short-term and long-term initiatives.

• Track volunteer activity and hours, and support volunteer recognition programs.

• Ensure volunteers are properly trained and supported throughout engagement activities.

Required Qualifications

• Bachelor's degree or equivalent experience in community development, event planning, sales, or account management.

• 2+ years of experience in sales, community or business development, client account management, or event planning with measurable outcomes.

• Strong verbal and written communication skills, public speaking, and presentation abilities.

• Proficiency in Microsoft Office, Salesforce, and web research.

• Self-motivated, goal-oriented, and able to work independently.

• Ability to travel within Kentucky (25-50%) and work occasional evenings/weekends.

• Valid driver's license and reliable transportation.

• Knowledge of sales, marketing, and volunteer management, including effective use of social media and digital marketing for recruitment.

Preferred Qualifications

• Personal connection to the mission or prior donor experience.

• Familiarity with college/university systems, affinity groups, student organizations, or athletics.

Physical & Other Requirements

• Must be able to travel independently across the state.

• Ability to engage with community members in person, including standing or walking during events.

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