IT Manufacturing Systems Technician
IT Manufacturing Systems Technician
Warsaw, Indiana
|Full Time Temp to Hire
|NA
Warsaw, Indiana
Full Time Temp to Hire
NA
September 23, 2025
|Job ID: 1432025 - CB_1758641093
September 23, 2025
Job ID: 1432025 - CB_1758641093
Job Summary
To Apply for this Job Click Here
About the Role
We're seeking a seasoned Manufacturing Systems Technician to be the on-site "face of IT" on a high-volume production floor. You'll support and interface with a large and diverse machine/device ecosystem (2,000+ endpoints), keep data flows healthy (shares, IP addressing, connectivity), document solutions in a knowledge base, and deliver outstanding customer service to operations teams. The ideal candidate blends hands-on manufacturing systems experience with solid IT fundamentals and clear, confident communication.
What You'll Do
- Serve as the primary IT contact on the shop/production floor; provide high-touch customer support to manufacturing users.
- Triage, resolve, and track tickets in ServiceNow (approx. 70% in-person floor support / 30% remote support across global teams).
- Support and troubleshoot connectivity to machine interfaces and attached devices (2,000+): shared folders, IP configurations, network reachability.
- Create and maintain technical documentation and knowledge base articles for repeatable fixes and runbooks.
- Leverage SQL, Python, and VBScript for data queries, simple automations, reporting, and tooling.
- Partner with operations, engineering, and global IT to prioritize issues, communicate ETAs, and prevent repeat incidents.
- Contribute to continuous improvement across monitoring, documentation quality, and ticket hygiene.
1432025 - CB_1758641093
To Apply for this Job Click Here
I want more jobs like this in my inbox weekly.
Other jobs you might like...
About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™