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Job Title: Senior Sales Support Specialist
Department: Sales
Reports to: VP of Sales
Effective Date: October 2025
Location: Eden Prairie, MN

About the Role:
Beacon Hill's client in Eden Prairie, MN is seeking a Senior Sales Support Specialist for a permanent, full-time position supporting the VP of Sales. The ideal candidate will have experience in sales support within a manufacturing or distribution environment and enjoy working with data to drive insights and efficiency.

Key Responsibilities:

• Model and promote core organizational values
• Provide reporting for current and new customers (e.g., vendor sales, margin erosion, lost business, business reviews)
• Assist with pricing analysis and supplier rebate reconciliation in collaboration with Finance
• Manage CRM systems to ensure pipeline accuracy and user adoption
• Track and integrate supplier promotions and co-op/MDF funds into CRM and sales tools
• Oversee customer contract management, including expiration tracking and scope monitoring
• Lead special projects and initiatives as assigned
• Analyze customer buying trends and provide actionable insights to leadership
• Collaborate with internal teams (Customer Service, Finance, Supply Chain) to improve operational data flow and transparency
• Prepare data-driven insights for customer reviews and events
• Provide leadership to the Customer Programs team, including one direct report and oversight of contract management and account review processes

Required Qualifications & Competencies:

• Minimum of 5 years of experience in a sales support or sales operations role, preferably in a manufacturing or distribution environment
• MUST have intermediate experience with Microsoft Excel and be very comfortable with pivot tables
• Experience with business intelligence tools (e.g., Phocas) and CRM platforms (e.g., Proton.AI) is ideal-any CRM experience is considered transferable
• Strong analytical skills and comfort working with large data sets
• Ability to anticipate needs, identify risks, and proactively drive solutions
• Excellent time management and prioritization skills
• Strong collaboration and problem-solving abilities
• Professional discretion with confidential information

Work Environment & Physical Requirements:

• Typical warehouse and manufacturing setting with standard temperature and lighting variations
• Frequent sitting, standing, walking, speaking, and occasional lifting (up to 15 lbs)
• Some travel may be required

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