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Product Manager - eCommerce Technology

This Product Manager role sits within the eCommerce technology and digital segment of the enterprise business. Reporting to the Manager of Product Management, the Product Manager will:

• Drive product strategy, concept development, and delivery of initiatives within the enterprise Shopping experience
• Collaborate with Product Management, Technology, and Business Operations teams
• Understand business capabilities, identify gaps, and deliver product roadmaps for new features

You'll thrive in a matrixed organization, wearing multiple hats and working autonomously. You'll synthesize various technologies and capabilities into high-quality, simple products and applications, while serving as a liaison to development, implementation, and support teams.

Preferred Qualifications

• Experience in eCommerce, with fluency in industry best practices and a keen eye for optimization and innovation
• Strong product sense for diverse user groups, including internal teams, agents, and direct-to-consumer users
• Passion for delivering exceptional end-user experiences
• Familiarity with A/B testing and hypothesis-driven development
• Experience conducting competitive and consumer analysis
• Proficiency with Contentsquare tools (zone mapping, heat maps, session replays)
• Relevant Agile certifications preferred

Basic Qualifications

• Minimum 4 years of product management experience in digital or eCommerce environments
• Bachelor's degree in a relevant field or equivalent work experience
• Ability to solve problems in ambiguous, fast-paced environments
• Strong research and analytical skills, with a proactive approach to identifying issues and opportunities
• Experience writing user stories, requirements, and managing backlogs using tools like JIRA or Confluence
• Planning acumen with the ability to define MVPs and iterative development
• Excellent presentation and communication skills to represent product strategy and roadmap to stakeholders
• Proven ability to build relationships and manage scope expectations across engineering, business, and product leadership

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