Customer Service Specialist
Customer Service Specialist
Richmond, Virginia
|Full Time Temp to Hire
|NA
Richmond, Virginia
Full Time Temp to Hire
NA
November 24, 2025
|Job ID: 1438964_1764027180
November 24, 2025
Job ID: 1438964_1764027180
Job Summary
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Customer Service Specialist (Call Center) - Richmond, VA | $15/hr
Our client seeking a Customer Service Specialist to support a high-volume call center environment in Richmond, VA. This role is ideal for someone who enjoys helping others, solving problems, and providing clear, accurate information to customers.
What You'll Do
Answer inbound/outbound calls and respond to customer inquiries.
Resolve service or billing issues, including processing adjustments or refunds.
Document all customer interactions, inquiries, and resolutions.
Escalate unresolved concerns to appropriate departments.
Provide follow-up communication and share updates with customers as needed.
What You Need
Strong verbal and written communication skills.
Excellent attention to detail and the ability to multitask.
Comfort working independently and managing your time.
Ability to accurately document customer information.
Basic computer skills (Microsoft Office experience preferred).
1438964_1764027180
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™