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Position title

Donor Records and Accounting Coordinator

About the role

The Donor Records and Accounting Coordinator is responsible for maintaining the accuracy and integrity of the organization's donor and constituent database, supporting financial and development operations through reporting, data analysis, and audits. This role works closely with donor records, finance, and other internal stakeholders to ensure high-quality data and effective use of information for decision-making and donor engagement.

Key responsibilities

• Provide report-writing and troubleshooting support to internal users, answer questions, and offer additional training on systems and processes as needed.
• Ensure the accuracy and integrity of the organizational database containing information about companies, organizations, donors, volunteers, and committees.
• Generate information, reports, and queries from the database to support program analysis, mailing lists, and other organizational needs.
• Conduct regular audits of pledge sites and assist with external audits as needed.
• Review current software, tools, and processes, and make recommendations for modifications or enhancements to improve efficiency and data accuracy.
• Manage data updates and organizational data requests within the constituent database.
• Provide data analysis and insights upon request from department and organizational leadership.
• Use various reporting tools to create and deliver standard and ad hoc reports.
• Review current procedures related to data management and recommend improvements in workflow and efficiency.
• Collaborate closely with donor records and finance team members to support accurate recording and reporting of donor activity.
• Perform other duties and responsibilities as assigned to support departmental and organizational goals.

Qualifications

• Experience working with donor databases, CRM systems, or similar constituent data systems.
• Prior experience in data management, database administration, reporting, or a related role; nonprofit or fundraising environment preferred.
• Strong attention to detail and commitment to data accuracy and data integrity.
• Proficiency with reporting tools and the ability to build and run queries and reports.
• Strong analytical skills with the ability to interpret and present data clearly to non-technical stakeholders.
• Excellent written and verbal communication skills, including the ability to train and support end users.
• Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines in a hybrid work environment.
• Ability to work both independently and collaboratively within a small team.

Work environment and schedule

• Employment type: Contract-to-hire, full-time.
• Schedule: Monday-Friday, 8:30 a.m. to 5:00 p.m.
• Work arrangement: Hybrid (in-office required Monday, Tuesday, and Friday; remote on other days, subject to organizational policy).
• Team: Works as part of the donor records and finance team.

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