Senior Desktop Support Analyst
Senior Desktop Support Analyst
Indianapolis, Indiana
|Full Time Temp to Hire
|NA
Indianapolis, Indiana
Full Time Temp to Hire
NA
December 17, 2025
|Job ID: 1440787DR_1765982990
December 17, 2025
Job ID: 1440787DR_1765982990
Job Summary
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**ONSITE IN INDIANAPOLIS, IN**
Required Skills:
- Must have at least 4 or more years experience working in Desktop Support, PC Technician or Technical Support roles where break/fix, deployments, imaging and deskside support are core daily tasks
- Outstanding written and oral communication skills
- Demonstrated experience providing excellent customer service
- Strong experience troubleshooting Windows Operating Systems
- Experience imaging PCs using Intune
- Ability to work with a sense of urgency and strong attention to detail
- Strong analytical and critical thinking skills
- Experience using an enterprise ticketing system such as ServiceNow or JIRA
- Experience troubleshooting and supporting Microsoft O365 as well as working within Active Directory
- Experience receiving, shipping, asset tagging, imaging and deploying hardware to both local and remote users
Desired Skills:
- Experience supporting and troubleshooting Macs a plus
- Experience mentoring and or training others a plus
- Associates Degree in Computer related field
Description of Role/Responsibilities/Project:
The Senior Desktop Support Analyst is responsible for overseeing and maintaining the software and hardware needs of end-users while ensuring a secure, efficient, and up-to-date environment. This role includes diagnosing and resolving technical issues, managing lifecycle processes, and training deskside support staff to perform at a high level. Key areas of responsibility include break/fix support, inventory management, hardware/software lifecycle, endpoint security, and mobile device management (MDM).
1440787DR_1765982990
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
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