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About the Role

We are seeking a detail-oriented Equipment Control Specialist to support daily operations through invoice processing, equipment tracking, purchase orders, and agent communication. This role requires strong computer skills, comfort working in multiple systems, and the ability to manage high volumes of detailed information.

This is not a supervisory or management role. It is a hands-on administrative position.

Core Responsibilities

• Answer phones and manage a shared department email inbox

• Receive, print, review, and process invoices and statements

• Research invoice line items using internal systems and utilities

• Determine correct agents and terminals for billing

• Create and manage purchase orders (POs)

• Enter accurate data into multiple systems

• Prepare 10-day notices and summarize billing details for terminals

• Dispute incorrect charges and track all open disputes to resolution

• Pay storage, demurrage, and rail-related charges via company credit card

• Process credit card transactions and review monthly statements

• Communicate daily with agents via email and phone

• Maintain organized records and documentation

• Cross-train with team members and assist operationally as needed

Required Skills & Experience (Non-Negotiable)

Applicants must have:

• Prior experience with invoice processing, billing, or administrative support

• Strong computer skills and comfort working in multiple systems at once

• Experience using Excel or spreadsheets (data entry, formatting; macros a plus)

• High attention to detail and accuracy

• Ability to multi-task, prioritize, and switch tasks frequently

• Professional email and phone communication skills

• Ability to work independently and as part of a team

• Comfort with repetitive, detail-heavy work

Preferred (But Not Required)

• Equipment, logistics, transportation, or fleet experience

• Purchase order (PO) creation and tracking

• Dispute resolution or vendor billing experience

• Ten-key data entry

• Experience with tools such as OpenOffice, remote desktop systems, FileZilla, or similar platforms

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