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HYBRID- 3X DAYS ON-SITE

KEY RESPONSIBILITIES:

• Supporting the successful coordination and delivery of the IT Programme
• Be instrumental in building a tailored PMO function in the US IT team, ingesting existing & new projects into the framework and providing ongoing management support
• To deliver assigned change Programs and standalone IT Projects on time, within budget and quality.
• Weekly meeting cadence with PMO team and stakeholders to review project artifacts & progress
• Support, motivate, guide, coach and develop the IT PMs in Project Management including definition of scope, objectives, planning, stage gates, quality criteria & communication plans, ensuring involvement of all relevant stakeholders
• Develop detailed project plans to set deadlines, assign responsibilities/resources and monitor progress of own projects with standard PM artifacts such as risk registers, RACIs, test plans, and training documentation
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Show leadership in managing key stakeholders and maintaining communications plans
• Drafting and reviewing Project Mandates to ensure initiatives align to the Business and IT strategies
• Scope and business case management & collation through the PMO
• Perform discovery efforts to compare solutions and vendors that meet the business needs, IT standards and budgeting requirements
• Ensure structured Quality control/procedures and processes are in place and adhered to
• Risk & Change Management. Ensure that Project risks, issues and constraints are 'rolled-up' to the wider IT Programme, driving risk-mitigation, issue-resolution and constraint-management at a Programme level; managing, supporting and updating as needed
• Prepare and deliver updates for assigned programs in a timely manner
• Prepare Project Status Reports, collate & review PSRs from the PM team and issue weekly to stakeholders and IT
• Working with other internal functions such as BAs, IT Operations, IT Apps & Data teams, Master Data Team, Database team & Data Architects to determine their roles in projects, and track their contributions
• Build strong working and strategic relationships with a variety of suppliers, augmenting internal teams where needed to deliver the Programme, and ensuring suppliers adhere to high quality on-scope, on-time, on-budget delivery
• Deputize for the Director of Projects and Innovation as needed including assisting in the creation, presentation and ongoing upkeep of IT strategies, business-steering, senior level communications and other administrative duties

Required Skills:

• Retail industry experience is required
• A proven background in delivering IT change initiatives in a complex organization, retail preferred
• Experience in varied project methodologies with the ability to know when to work 'agile' and when to work 'waterfall' while applying the correct level of governance to stay delivery-focused
• Understanding the running of a PMO is advantageous and a desire to make this a career path
• Experience in managing multiple projects concurrently in a mixed-delivery environment of both internal and external delivery teams and shared multi-project resources
• Ability to work, and lead, under pressure - and meet tight deadlines while remaining results driven
• Strong communication and influencing skills
• People-management and leadership skills; coaching, mentoring and developing Project Managers
• Supplier management experience including negotiation, tender and contract management
• Clear and concise presentation skills, including experience in program updates to senior teams
• Strong financial and budget management, managing project budgets, and tightly controlling capital expenditure
• Business or systems analysis experience with exposure to Point of Sale and/or data integrations
• Ability to take ambiguous requirements and refine them to clear objectives and deliverables

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