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Our client, a rapidly growing automotive service contract administration company in North West Austin, is looking for a Mechanical Claims Processing Specialist who will provide clerical and administrative support to the Mechanical Claims Team. This role is not responsible for adjudicating claims but plays a vital role in ensuring claims documentation, payments, and workflows are completed accurately and within established timelines. This position is Monday through Friday from the hours of 8:00 am - 5:00 pm with the chance to work from home Mondays and Fridays. This is a temp to permanent position with a three month trial period before going permanent.

Responsibilities

• Review, upload, and organize mechanical claims-related documents within internal systems

• Review service invoices and repair orders for accuracy and completeness prior to payment processing

• Process claims payments accurately and in a timely manner

• Perform accurate data entry and maintain claims records

• Monitor workflows to ensure claims and documentation are processed within required timelines

• Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues

• Communicate professionally with internal teams and external partners regarding claim status and updates

Qualifications

• Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred

• Familiarity with vehicle service contracts and mechanical claims processes

• Experience handling financial transactions, invoice verification, and payment reconciliation

• Ability to read and understand contractual language and automotive repair terminology

• Ability to interpret automotive service invoices and repair orders

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word)

• Strong verbal and written communication skills

• High attention to detail and accuracy

• Ability to maintain assigned production levels

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