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A professional services organization is seeking a full‑time Receptionist for its San Francisco location. This role supports the front desk and conference center, providing a polished and welcoming experience for visitors and internal staff. Responsibilities include managing reception operations, coordinating meeting spaces, and assisting various departments as needed. This position reports to the Office Administrator and offers a comprehensive benefits package.

Essential Duties and Responsibilities

• Welcome visitors and notify appropriate personnel of their arrival.

• Manage incoming calls using a multi‑line phone system and direct them accurately.

• Deliver exceptional customer service to guests, clients, and internal team members.

• Assist with deliveries, courier coordination, and local service arrangements such as hotels, restaurants, and transportation.

• Maintain a professional appearance of all conference rooms and shared spaces.

• Coordinate a high volume of meeting room and temporary office reservations.

• Provide menu options and guidance for meeting‑related food service needs.

• Confirm meeting details and room assignments using scheduling software.

• Prepare reports outlining upcoming meetings and reservation schedules.

• Collaborate with IT when audiovisual equipment or visitor workstation access is required.

• Ensure room setups, technology needs, and catering arrangements are accurate.

• Place and verify catering orders, confirming accuracy upon delivery.

• Prioritize room usage and logistics to meet competing scheduling demands.

• Perform routine filing and maintain organized records.

• Support Business Center functions such as printing, copying, faxing, and wireless access.

• Update internal directories, floor plans, and related documents.

• Prepare outgoing mail and packages (UPS, FedEx, USPS).

• Sort and distribute incoming mail and deliveries.

• Create name badges for meetings and events.

• Prepare weekly visitor logs.

• Assist with tracking and reconciling catering expenses and submitting them for payment.

• Perform additional duties as assigned by the Office Administrator.

Qualifications

• Some college coursework required; a bachelor's degree preferred.

• One to three years of customer service experience in a large office environment or experience with corporate meeting coordination.

• Proficiency in Outlook, Word, and Excel; strong keyboarding skills.

• Ability to learn and use additional internal software systems.

• Familiarity with call management systems and meeting room scheduling tools preferred.

• Strong verbal and written communication skills.

• Ability to reconcile invoices and perform related calculations.

• Self‑motivated, proactive, and committed to delivering excellent service.

• Strong teamwork skills.

• High attention to detail and ability to troubleshoot issues effectively.

• Strong judgment and decision‑making abilities.

• Ability to multitask with accuracy and efficiency.

• Excellent organizational and prioritization skills under time constraints.

• Strong interpersonal skills for interacting with staff, vendors, and guests.

Physical Demands

• Ability to communicate clearly in person and by phone.

• Ability to lift and carry up to 10 pounds.

• Ability to sit or stand for extended periods.

• Ability to bend, squat, kneel, and lift as needed.

• Ability to reach high shelves using a step stool or ladder.

• Ability to work at a computer and phone console for prolonged periods.

Working Conditions

• This position is fully onsite in the San Francisco office.

• Occasional overtime may be required.

• Work is performed in a standard office environment.

• A five‑day workweek with standard business hours is required, with flexibility for overtime when necessary.

The salary range for this position if filled in San Francisco, CA is $27.20 - $36.00 per hour. The actual compensation will be based on a combination of factors.

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