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Benefits Operations Analyst

Overview

We are seeking a highly detail-oriented Benefits Operations Analyst to support the administration, auditing, and optimization of employee benefit programs. This role is responsible for ensuring accuracy, compliance, and efficiency across benefits operations for a large employee population. The ideal candidate has hands-on experience with Ceridian Dayforce, strong benefits audit experience, and has supported organizations with 500+ employees.

Key Responsibilities

• Administer and support employee benefit programs including medical, dental, vision, life insurance, disability, and retirement plans

• Manage benefits setup, changes, and ongoing maintenance within Ceridian Dayforce

• Perform regular benefits audits to validate enrollments, deductions, eligibility, and carrier files

• Reconcile benefits billing and resolve discrepancies with carriers and internal teams

• Support open enrollment planning, testing, execution, and post-enrollment audits

• Ensure compliance with federal, state, and local benefits regulations

• Partner closely with payroll, HR, and finance to ensure data accuracy across systems

• Analyze benefits data to identify trends, gaps, and opportunities for process improvement

• Maintain detailed documentation, reporting, and process controls

• Utilize Microsoft Outlook and related tools to manage communications and follow-ups

Qualifications

• 3+ years of benefits administration or benefits operations experience

• Hands-on experience with Ceridian Dayforce required

• Proven experience conducting benefits audits and reconciliations

• Experience supporting benefits for organizations with 500+ employees strongly preferred

• Strong understanding of benefits compliance and operational best practices

• High attention to detail and strong analytical skills

• Excellent written and verbal communication skills

• Proficiency with Microsoft Outlook

Ideal Candidate

• Highly organized, analytical, and process-driven

• Comfortable working with large datasets and complex benefits structures

• Proactive problem-solver with strong follow-through

• Collaborative and service-oriented

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