Quality Engineer
About the Role
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Quality Engineer
We are seeking a detail-oriented Quality Engineer to support our manufacturing operations and serve as a key liaison between production and our customers. This role is responsible for managing customer quality requirements, driving corrective action processes, and maintaining documentation standards in a regulated manufacturing environment.
Essential duties & responsibilities
- Serve as a primary point of contact for customer quality concerns, complaints, and returns
- Manage customer change requests and coordinate responses across departments
- Develop and maintain control plans and process documentation
- Create, update, and revise PFMEAs
- Troubleshoot and analyze internal process failures and nonconformances
- Support product testing and validation activities
- Author and process corrective action reports (CARs) and quality miscue documentation
- Document and analyze in-process failures, rejections, and MRB dispositions
- Collect, analyze, and report on production and test system data
- Conduct random in-process inspections
- Develop forms, templates, work instructions, and test procedures
- Collaborate cross-functionally with engineering, operations, and supply chain teams
Qualifications
Education
Bachelor’s degree in Engineering or a related technical discipline
Skills & knowledge
- Experience with ERP/MRP systems (SAP or similar)
- Proficiency in Microsoft Office Suite
- Familiarity with inspection equipment (calipers, micrometers, etc.) and blueprint reading
- Working knowledge of SPC and statistical quality methods
- Strong written and verbal communication skills
- Ability to build and maintain customer relationships
- Strong analytical and problem-solving abilities
- Highly organized with the ability to manage multiple priorities concurrently
- High attention to detail and personal integrity
Work environment
- Primarily office-based with occasional time on the production floor
- Occasional travel to customer or supplier sites
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.