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Highly-renowned consulting firm is seeking to hire an all-star Temporary Concierge Assistant for 1 month of coverage in their Brooklyn office! This position starts Monday 4/7 and requires 5 days on-site from 8am-5pm. This position is the first point of contact upon arrival at their busiest office location with several meetings and events taking place simultaneously. The ideal candidate has a friendly and professional demeanor with top-notch customer-service experience and prides themselves on providing white glove service. Pay rate up to $20/hour.

Responsibilities:

• Responsible for staff and visitor experience of the office, serving as first point of contact for clients and visitors; AKA "Chief of First Impressions"
• Provide backup assistance to other members of Office Experience team, especially during peak times for internal and training events; perform general office tasks as necessary
• Demonstrate critical thinking and interpersonal skills in an environment that requires juggling competing priorities among a variety of stakeholders
• Set up a high standard of hospitality by providing guidance to colleagues and visitors in a concierge setting, rather than that of a traditional reception desk
• Be a focal point of contact for the office and be able to direct and facilitate internal and external inquiries related to the office
• Coordinate catering for small and large groups, including researching catering options, developing relationships with caterers and vendors, and setting up and tearing down food and beverages for numerous meetings and events
• Flexibly move between being proactive and reactive mode with the ability to create and/or assess processes or better ways of delivering desired results

Qualifications:

• Openness and receptiveness to meeting new people - culturally sensitive and have a passion for making guests and colleagues feel at home and welcome with a sense of pride
• High emotional intelligence and ability to control emotions, remain patient, and maintain service-oriented behaviour while working efficiently in stressful situations
• Bachelor's degree, or equivalent experience preferred
• 1+ years of experience in a professional environment - concierge experience in a hospitality setting preferred
• Strong organizational and process management skills and are comfortable with multi-tasking and prioritizing within a fast-paced, demanding environment
• Ability to spend significant time walking and standing and to lift packages and equipment up to 30lbs.

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