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Our client, a fast-growing food and beverage manufacturer based in Saddle Brook, NJ, is seeking a Customer Service Representative to join their team. They are looking for a motivated, reliable, and enthusiastic individual to provide support to customers, field teams, and distributors.

About You:

• High school diploma or equivalent required; associate degree preferred
• Strong multitasking skills and the ability to stay organized under pressure
• Excellent verbal and written communication skills
• Proven attention to detail and accuracy in data entry
• Comfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems)
• Ability to work both independently and as part of a collaborative team
• Bilingual in English & Spanish is a plus
• Previous customer service or call center experience is a bonus, but not required

About the Job:

• Answer inbound calls and respond promptly to customer inquiries
• Accurately enter and update customer orders in the system
• Monitor and follow up on order statuses, ensuring timely deliveries
• Address and troubleshoot customer concerns; escalate issues as necessary
• Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment
• Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions
• Thrive in a fast-paced, ever-changing environment while managing multiple priorities

Our client is seeking an eager and professional individual to join their fast-paced team on a temp-to-hire basis. This is a fully onsite position, five days a week, with a potential permanent salary of up to $55,000 per year. If you're interested in this opportunity, please apply today with a Microsoft Word version of your resume!

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