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Our client, a security services company in Canton, is seeking a Customer Service Representative to join their team. This is a temporary opportunity and can compensate up to $21/hr. depending on experience. Qualified candidates are encouraged to apply today for immediate consideration!

DUTIES AND RESPONSIBILITIES:

• Key Operation Support: Assist with the cutting, packaging, and shipping of key orders, ensuring accuracy and efficiency.
• Warranty Replacement Support: Facilitate the processing and handling of warranty replacement requests, ensuring timely and satisfactory resolution for customers.
• Additional Tasks: Perform various support tasks as needed to assist the Customer Experience (CX) team, especially during high-volume periods, and adapt to changing priorities and processes.

QUALIFICATIONS:

• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of customer relationship management software
• Great attention to detail
• High school degree or equivalent
• Ability to work and produce required results without close supervision.
• Excellent oral, written and interpersonal communications skills.
• Strong work ethic and self-starting attitude, ability to work well with a team of professionals.
• Ability to work capably under stress and to juggle multiple tasks within tight deadlines.
• Strong problem-solving skills, interpersonal and teamwork skills.

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