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We're looking for a detail-oriented and service-driven Benefits Administrator to join our HR team. This role is ideal for someone who thrives in a fast-paced environment, has a solid understanding of U.S. benefits administration, and takes pride in providing high-touch, white-glove service to internal stakeholders.

Key Responsibilities:

• Serve as the primary point of contact for employee benefits inquiries, including medical, dental, vision, life, disability, and 401(k) plans.
• Partner with vendors, brokers, and internal teams to resolve issues and ensure accurate benefits processing.
• Support open enrollment processes from planning to execution, including communications, systems updates, and troubleshooting.
• Maintain accurate benefits data in HRIS systems and audit for compliance and accuracy.
• Assist with benefits onboarding and offboarding, including COBRA administration and compliance notices.
• Stay up to date on federal and state benefits regulations and support compliance reporting (e.g., ACA, ERISA).
• Contribute to benefits process improvements and employee education initiatives.

Qualifications:

• 1+ year of experience as a benefits point of contact in a U.S.-based company known for delivering white glove internal service.
• Strong understanding of core employee benefits and associated compliance requirements.
• Exceptional attention to detail and organizational skills.
• Strong interpersonal skills; able to communicate clearly and empathetically with employees at all levels.
• Experience working with HRIS and benefits administration platforms (e.g., Workday, ADP, UKG, etc.).
• Comfortable working in a collaborative, fast-moving environment.

Preferred Qualifications:

• Experience supporting employees across multiple states.
• Exposure to benefits strategy or total rewards is a plus.
• Bachelor's degree in HR, Business, or related field preferred but not required.

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