Customer Support Representative

Beacon Hill - Job Details
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Customer Support Representative

Pittsburgh, Pennsylvania

|

Full Time

|

$ 19 - $ 21 per hour

Pittsburgh, Pennsylvania

Full Time

$ 19 - $ 21 per hour

June 23, 2025

|

Job ID: A1421830PIT_1750715307

June 23, 2025

Job ID: A1421830PIT_1750715307

Job Summary

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We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and provide outstanding service to customers by managing orders, inquiries, and shipping logistics. The ideal candidate is organized, proactive, and has excellent phone etiquette. We are looking for somebody to start immediately, so apply today!

Responsibilities:

  • Answer phones and assisting customers with inquiries or order processing
  • Enter and process new orders from customers
  • Track and monitor return and exchange authorizations
  • Coordinate outgoing shipments with carriers
  • Assist follow up on claims for lost or damaged packages with carriers

Requirements:

  • 1 year or more of relevant experience
  • Possess a customer focused mindset
  • Proficiency in Microsoft Suite applications
  • Ability to work in a collaborative environment
  • Strong phone etiquette skills
A1421830PIT_1750715307

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™