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Position Title: Digital Platform Coordinator
Location: Addison, TX
Type: Full-Time | Monday-Friday | ONSITE 8am-5pm

Overview:
We are looking for a tech-savvy and detail-focused Digital Platform Coordinator to support the day-to-day maintenance of our client-facing online portals. This role is primarily administrative, involving light customer interaction with an emphasis on system upkeep, data accuracy, and process efficiency. Ideal candidates will thrive in a fast-moving environment and possess a strong working knowledge of Excel and Adobe tools.

Key Responsibilities:

• Perform regular updates and upkeep across digital storefronts and online platforms

• Troubleshoot basic user access issues and reset login credentials

• Manage user access by adding or removing accounts as needed

• Input and revise pricing structures within internal systems and customer-facing portals

• Track and edit customer order details in the system

• Collaborate with the accounting team to gather receipts, invoices, and other supporting documentation

• Support warehouse staff during monthly inventory counts

• Tackle special assignments and tasks as directed

• Maintain accurate logs, forms, and electronic records

• Adhere to internal protocols, including safety and operational standards

Preferred Skill Set:

• Proficiency with Microsoft Excel (formulas, data entry, etc.)

• Working knowledge of Adobe Acrobat and Photoshop

• Prior experience in e-commerce platform support or storefront upkeep

• Strong eye for detail with consistent follow-through

• Ability to work effectively in a fast-paced setting

Qualifications:

• High school diploma or equivalent required

• 1-3 years of administrative, technical support, or portal maintenance experience

• Bonus: Familiarity with EPS Monarch, EPS Printstream, or EPS Market Direct Storefront systems

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