Customer Service Rep- 3rd Shift
Customer Service Rep- 3rd Shift
Chicago, Illinois
|Full Time Temporary/Contract
|$ 26 - $ 30 per hour
Chicago, Illinois
Full Time Temporary/Contract
$ 26 - $ 30 per hour
July 08, 2025
|Job ID: A1423239CHI_1751990524
July 08, 2025
Job ID: A1423239CHI_1751990524
Job Summary
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Beacon Hill is hiring! Our client in the engineering industry is seeking a reliable and professional Customer Service Representative to join our team for the overnight shift. The ideal candidate is a self-starter who enjoys helping customers, solving problems, and working independently during off-peak hours. The hours are 10:00pm - 6:30am CT with alternating weekends.
Key Responsibilities:
- Respond to inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document customer interactions accurately in the system
- Follow up on open cases and escalate complex issues as needed
- Maintain service level standards and performance metrics
Qualifications:
- 1+ years of call center/contact center experience required
- High School Diploma is required
- Strong verbal and written communication skills
- Comfortable working overnight and weekends, if needed
- Proficient in using computers and customer service software
- Dependable and able to work independently with minimal supervision
A1423239CHI_1751990524
To Apply for this Job Click Here
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™