Medical Call Center Rep – $23/hr – Rockville, MD
Medical Call Center Rep – $23/hr – Rockville, MD
Rockville, Maryland
|Full Time Temp to Hire
|$ 23 - $ 23 per hour
Rockville, Maryland
Full Time Temp to Hire
$ 23 - $ 23 per hour
July 22, 2025
|Job ID: A1424847DC-Temp_1753207612
July 22, 2025
Job ID: A1424847DC-Temp_1753207612
Job Summary
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Our client is seeking an onsite Call Center Representative to join their Rockville, MD team and provide exceptional customer service for their family medical care plan call center. Excellent phone skills and a strong attention to detail are key in this role. If you have experience in handling incoming phone calls, responding to emails and voicemails, and possess a keen ability to route calls effectively, we want to hear from you!
About the Job:
* Answer and document incoming phone calls.
* Able to break down medical terminology into layman's terms.
* Provide accurate information to callers from the website and other platforms.
* Send faxes or print documents when requested.
* Monitor and respond to emails and voicemails; Route calls to the proper destination.
* Complete additional administrative or other relevant tasks as needed.
About You:
* 1+ years of medical call center experience is required.
* Must have a knowledge of medical call center terms.
* Bilingual with English and Spanish fluency is highly preferred.
* Excellent phone presence and communication skills.
* Experience with SharePoint and tech savviness is preferred.
* Possess strong attention to detail and accuracy.
About the Position:
* Pays $23/hr while temporary.
* Converts to $31/hr once permanent.
* 100% on-site in Rockville, MD during the first six months.
* Hybrid once permanent.
* Free parking!

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™