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Seeking a driven and meticulous Customer Service Representative to join a thriving distribution company! This is an exciting opportunity to work with diverse products as well as support both customers and sales teams. This role includes comprehensive benefits, free parking, and a positive workplace culture.

Responsibilities:

• Manage customer support via phone and email, providing accurate inventory, product details, and preparing quotes
• Process orders accurately, monitor order status, and coordinate with the warehouse to ensure timely delivery
• Act as a liaison between customers, sales representatives, and internal departments
• Develop and maintain strong rapport with customers, while identifying new sales opportunities
• Update customer profiles and account details in CRM/ERP system

Requirements:

• 2+ years of experience in customer service or inside sales
• Experience with ERP systems (SAP Business 1 - a plus!)
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite and familiarity with CRM tools
• Positive, team-oriented mindset with a willingness to learn

If you're looking for a long-term role where you can grow within a company and make an impact, apply today!

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