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Beacon Hill is hiring! Our client is looking for a part-time Membership Coordinator to start immediately. This role serves as the first point of contact for membership inquiries, ensures accurate data management, and helps deliver a positive member experience. The Membership Coordinator works closely with staff and volunteer leadership to strengthen the association's community and advance its mission.

Key Responsibilities:

• Manage day-to-day membership operations, including processing new applications, renewals, and payments.
• Maintain and update membership database; generate reports on membership trends and statistics.
• Serve as the primary contact for member inquiries via phone and email, providing timely and professional responses.
• Assist with onboarding new members and ensuring they are aware of benefits, resources, and events.
• Support membership marketing and outreach campaigns to attract new members and retain existing ones.
• Prepare and distribute membership communications (welcome messages, renewal reminders, newsletters).
• Collaborate with events staff to ensure member engagement at programs, webinars, and conferences.
• Track and follow up on lapsed or pending memberships.
• Provide administrative support to membership committees or working groups.

Qualifications:

• Previous experience in customer service, membership, or administrative support, ideally within an association or nonprofit.
• Strong communication and interpersonal skills; comfortable engaging with members and stakeholders.
• Proficiency in Microsoft Office Suite; familiarity with association management software (AMS) or CRM systems a plus.
• Highly organized with attention to detail and ability to manage multiple priorities.
• Self-starter who can work independently and as part of a team.
• Ability to work 10-15 hours per week

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