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Our client is seeking a poised and service-oriented Temporary Receptionist to support a high-volume, hospitality-driven front desk in a prominent Midtown office. This is a key client-facing role providing white-glove service to executives, VIP guests, and visitors. The position is to cover an upcoming maternity leave beginning in early September, with a preferred start date in early August to allow for proper training and handoff. There is potential for the role to become permanent based on future team restructuring.

Key Responsibilities:

• Greet and manage all guests with warmth and professionalism, tailoring greetings based on visitor (e.g., CEO guests vs. Chairman guests).
• Answer a high volume of calls and route them efficiently to the appropriate individuals or departments.
• Calendar management.
• Manage the front desk of the ROC Center, while multitasking between call handling and in-person guest reception.
• Maintain a polished and organized reception area.
• Offer concierge-level services such as coat-checking and personal guest assistance.
• Uphold high standards of discretion and judgment while interfacing with senior leadership and external guests.
• Collaborate with internal teams including Office Services, Food & Beverage, and Facilities as needed.

Qualifications:

• Minimum of 2+ years prior experience as a receptionist or in a customer-facing role in a high-touch corporate or hospitality environment (e.g., luxury hotel, fine dining host/maître d').
• Strong interpersonal skills-genuinely warm, welcoming, and professional.
• Exceptional communication skills; able to speak eloquently and represent the brand's high service standards.
• Ability to exercise sound judgment, read a room, and adapt to the culture and expectations of senior executives.
• Comfortable multitasking in a fast-paced, high-volume setting.
• Detail-oriented and proactive; takes pride in delivering exceptional service.
• Bachelor's degree required.

Compensation:

• $30-33/hour

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