Customer Service Manager
Customer Service Manager
New York, New York
|Full Time Temporary/Contract
|$ 25 - $ 40 per hour
New York, New York
Full Time Temporary/Contract
$ 25 - $ 40 per hour
October 14, 2025
|Job ID: A1434392NY-Temp_1760463727
October 14, 2025
Job ID: A1434392NY-Temp_1760463727
Job Summary
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Our client, a media company located downtown, is hiring a temporary Customer Service Manager to maintain day-to-day support operations while they search for a full-time hire. This hands-on role requires proven experience with Zendesk and involves managing subscriber inquiries, troubleshooting digital subscription issues, and keeping support workflows on track. Ideal candidates have 2+ years of customer service experience, preferably with digital subscriptions, excellent written communication skills, and the ability to work independently in a fast-paced environment. Schedule is 9am-5pm, Monday-Friday, and they need someone to start this week.
A1434392NY-Temp_1760463727
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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