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A leading global real estate and facilities management firm is seeking a Part-Time Guest Service Agent to support a high-profile client at their Cambridge, MA location. This onsite role runs Monday through Friday, 8:00 AM-1:30 PM (30-minute lunch) and pays $21.50/hour. The position offers the potential for temp-to-perm hire and is ideal for candidates with strong customer service and hospitality backgrounds.

Key Responsibilities:

• Greet and engage employees and visitors, providing an exceptional front-of-house experience.
• Manage visitor check-ins, wayfinding, and general inquiries.
• Support small events including room setup, catering coordination, and basic AV/IT assistance.
• Conduct building walk-throughs, open and escalate work orders, and report safety or security issues.
• Assist with administrative and workplace operations tasks as needed.

Candidate Qualifications:

• Minimum 2 years of customer service experience, ideally in hospitality, reception, or concierge roles.
• Strong interpersonal and communication skills with a polished, professional demeanor.
• Proficiency in Google Workspace and ability to learn building and visitor management systems.
• Comfortable standing for extended periods and assisting in high-traffic areas.
• Warm, proactive, and solutions-oriented attitude with a focus on creating positive experiences.

Qualified and interested candidates are encouraged to apply today for immediate consideration.

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