Temporary Customer Service Representative
Temporary Customer Service Representative
Bedford, Massachusetts
|Full Time Temporary/Contract
|$ 23 - $ 23 per hour
Bedford, Massachusetts
Full Time Temporary/Contract
$ 23 - $ 23 per hour
November 05, 2025
|Job ID: A1436996IR_1762360431
November 05, 2025
Job ID: A1436996IR_1762360431
Job Summary
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A leading radiopharmaceutical company in Bedford, MA is seeking a Customer Service Representative for a 6-month hybrid assignment (3 days onsite, 2 remote). This role offers $23/hour and hours vary between 8:00 AM - 4:30 PM, 8:30 AM - 5:00 PM, and 10:30 AM - 7:00 PM, with flexibility required. This position is ideal for individuals with healthcare or customer service experience who are eager to support patient-focused operations within an innovative and collaborative environment.
Key Responsibilities:
- Serve as the main contact for customer accounts, managing orders, inquiries, and complaints via phone and email.
- Process and track orders accurately while coordinating with internal teams to ensure timely delivery.
- Maintain compliance with quality assurance and regulatory standards.
- Collaborate with sales, manufacturing, and logistics teams to ensure customer satisfaction.
- Resolve issues related to billing, delivery, or service disruptions promptly and professionally.
Candidate Qualifications:
- 1-3 years of customer service experience, ideally in healthcare or a related field.
- Strong verbal and written communication skills with excellent problem-solving ability.
- Proficiency in MS Office and familiarity with ERP/CRM systems.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Flexibility to work varied shifts and availability for occasional extended hours.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
A1436996IR_1762360431
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
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