Customer Experience Representative

Beacon Hill - Job Details
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Customer Experience Representative

Addison, Texas

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Full Time Temp to Hire

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$ 20 - $ 21 per hour

Addison, Texas

Full Time Temp to Hire

$ 20 - $ 21 per hour

December 04, 2025

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Job ID: A1438093DAL_1764881686

December 04, 2025

Job ID: A1438093DAL_1764881686

Job Summary

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We're looking for a Customer Experience Representative to assist members with health insurance questions. This is a fully onsite Temp-to-Hire role in Addison (ZIP 75244), paying $20/hour, Monday-Friday, 8:00 AM-5:00 PM. Start ASAP and join a team focused on delivering exceptional service!


Job Responsibilities

  • Deliver exceptional customer service
  • Assist customers with questions about their plans
  • Respond to inquiries via phone and email in a professional, friendly manner.
  • Accurately document all interactions in the system.
  • Maintain a positive attitude and ensure quality service

Job Requirements

  • Health insurance background required (customer service or plan support experience preferred).
  • Strong communication skills and a customer-first mindset.
  • Ability to work onsite Monday-Friday, 8 AM-5 PM.
  • Reliable and committed-no job hoppers
  • Hardworking, adaptable, and team-oriented.
  • No claims experience needed-this role does not involve claims processing or decision-making.

A1438093DAL_1764881686

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™