Customer Experience Analyst – $26/hr-$28/hr
Customer Experience Analyst – $26/hr-$28/hr
Washington, District of Columbia
|Full Time Temporary/Contract
|$ 26 - $ 28 per hour
Washington, District of Columbia
Full Time Temporary/Contract
$ 26 - $ 28 per hour
December 02, 2025
|Job ID: A1439390DC-Temp_1764710444
December 02, 2025
Job ID: A1439390DC-Temp_1764710444
Job Summary
To Apply for this Job Click Here
Our client, a medical focused non-profit, is seeking a temporary Customer Experience Analyst to join their team and help improve the quality of service! Lasting through March, this full-time role will require fantastic people skills, strong analytical thinking, and a keen eye for detail. Interested? Apply now!
About The Job:
* Deliver a remarkable service experience to customers for various services.
* Review and respond to concerns regarding customer experiences.
* Analyze and disseminate data and propose changes to policies and procedures in order to improve experience.
* Track issues, identify disruptions, share findings, audit cases as needed, and complete follow-ups.
* Other tasks as assigned.
About you:
* 3+ years of customer service and quality assurance experience are required.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Strong pattern identification, attention to detail, and analytical thinking skills.
* Ability to resolve basic technical issues and work independently with minimal supervision.
About the Position:
* Pays $26/hr-$28/hr, depending on experience.
* Temporary through March 2026.
* Potential for this assignment to extend.
* Washington, DC metropolitan area.
A1439390DC-Temp_1764710444
To Apply for this Job Click Here
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
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