Customer Service Assistant

Beacon Hill - Job Details
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Customer Service Assistant

New York, New York

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Full Time Temporary/Contract

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$ 20 - $ 20 per hour

New York, New York

Full Time Temporary/Contract

$ 20 - $ 20 per hour

December 09, 2025

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Job ID: A1440217NY-Temp_1765306419

December 09, 2025

Job ID: A1440217NY-Temp_1765306419

Job Summary

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NYC nonprofit located in Midtown Manhattan is looking for a Customer Service Temp to support the Payroll team. The position is two months starting December 2025 and ends January 2026. Monday - Friday onsite, 9am - 5pm with one hours unpaid lunch.

Responsibilities:

  • Provide frontline customer service support for payroll-related inquiries, including password resets and general system navigation questions.
  • Assist employees and managers during their payroll transition
  • Support the Payroll Director and team with administrative and data-entry tasks.
  • Help deliver basic training and guidance to users on the new time and attendance platform.
  • Perform accurate data entry and maintain employee timekeeping information.
  • Maintain confidentiality of payroll and employee information at all times.
  • Utilize basic Excel skills to organize and update data (no pivot tables required).
  • Assist with other payroll support tasks as assigned

Qualifications:

  • High school diploma required
  • ADP experience a plus
  • Must have excellent verbal and written communications skills.
  • Knowledge of MS Office (Outlook, Word, Excel) required.
  • Attention to detail and outstanding organization skills
  • Strong interpersonal skills
  • Customer service sensibility

Pay: $20-$22

A1440217NY-Temp_1765306419

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™