Customer Care Associate
Customer Care Associate
Boston, Massachusetts
|Full Time
|$ 21 - $ 21 per hour
Boston, Massachusetts
Full Time
$ 21 - $ 21 per hour
January 05, 2026
|Job ID: A1440568CP_1767625782
January 05, 2026
Job ID: A1440568CP_1767625782
Job Summary
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Our client, a leading insurance organization, is seeking a Temporary Customer Care Associate to support auto insurance customers in a fast-paced, service-driven environment. This is a 3+ month temporary opportunity paying $21/hour, with Monday-Friday, 9:00 AM-5:00 PM hours, and based in Boston. The company is known for its strong training programs, collaborative culture, and commitment to employee growth. Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Responsibilities
- Provide exceptional customer service for auto insurance inquiries via phone, email, text, and chat
- Ensure each customer interaction results in a positive experience
- Learn and maintain knowledge of insurance products and services
- Accurately enter and update policy information across multiple systems
- Build strong relationships with customers, agents, and internal teams
- Apply problem-solving and critical-thinking skills to resolve customer issues
Candidate Qualifications
- Excellent verbal and written communication skills
- Associate's or Bachelor's degree preferred
- Ability to multitask and adapt in a fast-paced environment
- Customer-focused mindset with strong problem-solving skills
- Self-motivated and goal-oriented
- Proficiency with Microsoft Office
- At least 1 year of general work experience preferred
A1440568CP_1767625782
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
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