Client Services Representative
Client Services Representative
Boston, Massachusetts
|Full Time Temp to Hire
|$ 22 - $ 22 per hour
Boston, Massachusetts
Full Time Temp to Hire
$ 22 - $ 22 per hour
December 17, 2025
|Job ID: A1440679IR_1765990446
December 17, 2025
Job ID: A1440679IR_1765990446
Job Summary
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Our client, a confidential professional services organization, is seeking two Client Services Representatives to join their onsite team in Boston. This is a 3-6 month contract role starting February 9, with potential to convert to full-time based on performance and ongoing feedback. The position pays $22/hour with conversion salary starting around $46K. Hours follow a rotating schedule (up to 35 hours per week max), with shifts ranging between 8:00 AM-4:00 PM and 11:00 AM-7:00 PM; schedules are provided two weeks in advance.
Key Responsibilities
- Respond to incoming phone calls from existing and prospective clients regarding products and accounts
- Process financial and non-financial transactions in accordance with established procedures
- Resolve basic account questions and escalate complex issues as needed
- Communicate with clients and partners via phone, email, and written correspondence
- Document calls accurately and maintain proper records
- Collaborate with internal departments to resolve client inquiries
- Perform additional duties as assigned by management
Candidate Qualifications
- Associate's degree or equivalent work experience
- Prior customer service experience preferred
- Strong communication, analytical, and problem-solving skills
- High attention to detail and strong organizational abilities
- Working knowledge of Microsoft Office
- Professional demeanor and genuine interest in client support roles
Qualified and interested candidates are encouraged to apply today for immediate consideration.
A1440679IR_1765990446
To Apply for this Job Click Here
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
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