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A leading cultural organization headquartered in Chicago is seeking a dynamic Membership Manager to spearhead a growth-driven membership program. The Membership Manager will oversee acquisition, retention, and stewardship efforts, ensuring a best-in-class experience for thousands of members while driving significant revenue growth.

THE ROLE:

• Define and execute a comprehensive membership strategy, including acquisition, renewal, and upgrade initiatives.
• Lead aggressive member acquisition campaigns through onsite sales, direct marketing, and grassroots outreach.
• Collaborate across departments to enhance membership benefits, pricing structures, and engagement opportunities.
• Plan and coordinate member-only events in partnership with the Events team, serving as a public ambassador for the program.
• Oversee departmental budget, including forecasting, reconciliation, and vendor contract management.
• Drive cross-functional collaboration to align membership goals with organizational priorities.

YOU:

• 3-5 years of experience in membership management, sales, or nonprofit development.
• Supervisory experience with proven ability to lead and motivate teams.
• Strong proficiency in CRM systems (NetSuite or Ventrata preferred) and Microsoft Office Suite.
• Ability to maintain confidentiality and exercise sound judgment.
• Creative thinker with a track record of meeting ambitious goals.
• Comfortable working independently and collaboratively in a fast-paced environment.

This organization offers a competitive salary and comprehensive benefits package.

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