Customer Care Associate
Customer Care Associate
Boston, Massachusetts
|Full Time Temporary/Contract
|$ 21 - $ 21 per hour
Boston, Massachusetts
Full Time Temporary/Contract
$ 21 - $ 21 per hour
February 04, 2026
|Job ID: A1445960B_1770244811
February 04, 2026
Job ID: A1445960B_1770244811
Job Summary
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Our client, a respected insurance company located in Boston, is seeking a Customer Care Associate to join their team for a 3+ month contract. The role has hours from 9:00 AM-5:00 PM and offers a hybrid work model with 4 days onsite and 1 remote day (Friday). It is compensating $21 an hour within a supportive, people‑focused environment. Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Responsibilities
- Provide exceptional customer service via phone, email, text, and chat regarding insurance inquiries
- Ensure every customer interaction results in a positive experience
- Develop in‑depth knowledge of the company's insurance products
- Accurately enter and update policy information in internal systems
- Build strong relationships with customers, agents, and team members
- Learn continuously and apply new knowledge to future interactions
Candidate Qualifications
- Strong verbal and written communication skills
- Bachelor's or Associate degree preferred
- Ability to multitask and adapt quickly in a fast‑paced environment
- Strong problem‑solving ability and customer‑focused mindset
- Self‑motivated and goal‑oriented
- Proficiency with Microsoft Office
A1445960B_1770244811
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
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