Screening & Identification Technician

Full-Time
Department: Client Services
Primary Location: Farmers Branch, TX 75234

Position Summary

We are seeking a Screening & Identification Technician in Farmers Branch, TX (75234). This role supports workforce screening and identification services for clients throughout the Dallas-Fort Worth area. The position is client-facing and requires professionalism, discretion, and strong attention to detail.

The ideal candidate is dependable, customer-focused, and comfortable working in a fast-paced, process-driven environment while representing the company with integrity.

Key Responsibilities

• Provide professional, in-person support to individuals visiting our facility and scheduled offsite locations
• Perform screening and identification-related services in accordance with company procedures
• Accurately complete documentation and data entry using internal systems
• Prepare materials and documentation for secure processing and shipment
• Print, issue, and manage photo identification credentials
• Deliver onsite support services at client locations as scheduled
• Communicate effectively with internal teams via email, chat, and virtual meetings
• Maintain a clean, organized, and professional facility environment
• Support operational and administrative needs as assigned

Qualifications & Skills

• Strong customer service and interpersonal communication skills
• High attention to detail and accuracy
• Ability to work efficiently in a fast-paced environment
• Basic to intermediate computer skills, including Microsoft Outlook, Teams, and Excel
• Positive attitude with a strong work ethic
• Ability to work independently and collaboratively

Requirements

• High School Diploma or GED (or equivalent experience)
• Valid driver's license and reliable transportation
• Ability to lift up to 50 pounds
• Ability to regularly open or close the facility during weekday business hours
• Must be authorized to work in the United States