Welcome Center Manager
Welcome Center Manager
Andover, Massachusetts
|Full Time
|$ 90,000 - $ 115,000 per year
Andover, Massachusetts
Full Time
$ 90,000 - $ 115,000 per year
July 16, 2025
|Job ID: AP1423236BOS_1752676415
July 16, 2025
Job ID: AP1423236BOS_1752676415
Job Summary
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Welcome Center Manager to $115K - Amazing Benefits!
A reputable insurance company is looking for an experienced Welcome Center Manager to help grow their team! This professional will oversee the Customer Service Team by coaching representatives, monitoring performance, and presenting data driven solutions to identified problems. The ideal candidate will be a natural leader with an analytical approach and a customer-first mindset.
Position Details:
- Location: Andover, MA
- Work Model: Hybrid
- Degree: Required
- Responsibilities include overseeing the Customer Service Team, coaching representatives, monitoring performance, and presenting data driven solutions to identified problems.
- The ideal candidate possesses natural leadership abilities, an analytical approach, a customer-first mindset, 3+ years of experience, and proficiency with reporting tools and CRM platforms. A Bachelor's degree in Business, Communication, or a related field is advised.
This is a great opportunity for someone looking to make an immediate impact on a company that takes great care of its people!
AP1423236BOS_1752676415
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
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